Frequently Asked Questions

Afrikan Krafterz is a premium brand specializing in handcrafted wooden kitchen accessories and homeware items that celebrate African craftsmanship and sustainable materials.
We are based in South Africa, with our workshop and operations located in Cape Town, where we work closely with local artisans and craftspeople.
Our products are uniquely crafted using traditional techniques combined with modern design, featuring authentic African wood species and sustainable, eco-friendly production methods.
Yes, all our products are manufactured locally in South Africa, supporting local communities and reducing our carbon footprint.
No, we take pride in the fact that our products are not mass-produced. Each piece is carefully crafted with attention to detail, making every item unique.
We create a range of kitchen accessories including cutting boards, serving trays, utensils, bowls, and other functional items that blend beauty with practicality.
We use sustainably sourced African hardwoods such as African Blackwood, Kiaat, Tamboti, and other locally available species known for their durability and beautiful grain patterns.
Absolutely. All our products are finished with food-safe, natural oils and waxes that protect the wood while ensuring they are completely safe for food contact.
No, we avoid harsh chemicals. Our finishing process uses only natural, food-safe oils and waxes that enhance the wood's natural beauty while providing protection.
Yes, every Afrikan Krafterz product is handmade by skilled artisans, ensuring unique character and exceptional quality in each piece.
Yes, all our wooden products are pre-treated with our special blend of natural oils to protect them and bring out the wood's natural beauty.
With proper care, our wooden products can last for generations. The durable hardwoods we use are known for their longevity and resistance to wear.
Our products are crafted from properly seasoned wood and are designed to withstand normal use. With proper care (avoiding extreme temperatures and moisture), they are resistant to cracking and warping.
Clean with mild soap and warm water, then dry immediately. Avoid soaking in water or putting in the dishwasher. Apply food-safe mineral oil periodically to maintain the wood's natural luster and protection.
No, we strongly advise against putting any wooden products in the dishwasher. The high heat and prolonged moisture can cause warping, cracking, and damage to the wood's finish.
We recommend oiling your wooden chopping board every 2-4 weeks with regular use, or whenever the wood appears dry. In drier climates, you may need to oil more frequently.
Use food-grade mineral oil, beeswax, or our specially formulated Afrikan Krafterz wood conditioner. Avoid vegetable oils as they can turn rancid over time.
We offer a variety of authentic African spice blends including Berbere, Ras el Hanout, Suya Spice, Harissa, and our exclusive Afrikan Krafterz signature blend, each carefully crafted to enhance your culinary experience.
Yes, all our spices are 100% natural, sourced from trusted local farmers, and free from artificial preservatives, colors, or additives.
While we source some spices from our own gardens, we also partner with local farmers across Africa to ensure we provide the highest quality, freshest spices while supporting agricultural communities.
Our spices are packaged in eco-friendly, airtight containers and resealable bags to preserve freshness, flavor, and aroma. All packaging is designed to be sustainable and minimize environmental impact.
Yes, we ship across South Africa and offer international shipping to select countries. Free shipping is available for orders over R500 within South Africa.
Within South Africa: 3-5 business days. International shipping: 7-14 business days depending on the destination. Express shipping options are available at checkout.
Yes, we offer customization for many of our products including custom engravings, sizes, and special finishes. Contact our customer service team to discuss your specific requirements.
Yes, we offer wholesale pricing for retailers, restaurants, and corporate clients. Please contact our wholesale department for pricing and minimum order requirements.
We stand behind our products 100%. If your item arrives damaged, please contact us within 7 days of delivery with photos of the damage, and we'll arrange a replacement or refund immediately.

Subscribe to Our Newsletters

Be the first to know about new collections and exclusive offers.